All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
Shipping is Free for USPS delivery in the continental US
2-3 Day Shipping is a flat rate of $15.00
Local Pick Up
Customers are also welcome to pick up their orders at the following two locations in New Jersey
Tuesday- Thursday 9am-5pm
400 Mountain Ave Springfield, NJ 07081
Friday 8am- 12pm
1937 Route 35 Wall Township, NJ 07719
International Shipping- email firstname.lastname@example.org for a quote
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Refunds, returns, and exchanges
Due to the nature of the product we do not offer returns
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com.